Legal document
Comprehensive Privacy Notice
Courtesy translation. This English version is provided for convenience. The Spanish version is the binding text and prevails in case of any discrepancy.
Simplified Privacy Notice. Mario Iglesias Rivero, under the trade name Impulse Fitness México (“Impulse México”), uses your data to create and manage your account on Impulse 3D Planner, provide the service to you, send your design to the Impulse distributor serving you, charge and invoice, and contact you. If you do not wish to receive promotions, write to sales@impulsefitness-planner.ai. This document is the comprehensive notice.
This notice is issued pursuant to the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (Federal Law on the Protection of Personal Data Held by Private Parties) published on March 20, 2025, and to the provisions deriving from it.
1. Data controller
Mario Iglesias Rivero, an individual engaged in business activities (persona física con actividad empresarial) operating under the trade name Impulse Fitness México (“Impulse México”), domiciled at Carretera Federal Puebla–Atlixco 9012, San Francisco Acatepec, San Andrés Cholula, Puebla, C.P. 72846, is the data controller responsible for the processing of the personal data collected on the website impulsefitness-planner.ai and on the Impulse 3D Planner platform. Privacy contact: sales@impulsefitness-planner.ai.
The data that a distributor enters in its CRM or inventory, and the data it receives from the prospects who reach it through its link, are processed by that distributor as data controller, under its own privacy notice. For such data, Impulse México and Vixionere, S.A.P.I. de C.V. act as data processors.
2. Personal data we process
Distributors and their users
- Identification and contact: name, job title, company, email, telephone or WhatsApp, country, city and website.
- Tax data for invoicing: RFC (Mexican taxpayer ID) or tax identification number, name or corporate name, tax regime, tax address and postal code, CFDI (Mexican e-invoice) use.
- Payment data: processed by Stripe. Impulse México only knows the card brand, the last four digits and the expiration date of the card, and the status of payments.
- Logo, email and telephone configured to receive designs, and account usage logs.
Prospects who use the platform
- First name, last name, email, telephone, address (optional), project name and gym name.
- Project information: dimensions, floor plans, outline, equipment, equipment lists they upload, logo, contact preference, and messages and questions to the copilot.
- If they sign in with Google: the name, email and profile photo that Google shares.
Website visitors
- The data they enter in the access request form.
- Technical browsing data: IP address, device and browser type, pages visited.
We do not request sensitive personal data. Please do not include it in messages, floor plans or files.
3. Purposes
Necessary for the service
- Handling access requests and verifying that the applicant is an authorized Impulse distributor.
- Creating and managing accounts, users and roles.
- Providing the service: design, analysis, copilot, presentation, PDF, CRM, inventory and quote builder.
- Delivering a prospect's design and contact details to the distributor serving that prospect.
- Charging, invoicing (CFDI), managing declined payments and sending account notices.
- Providing support, maintaining security, preventing fraud and complying with legal obligations.
Additional
- Sending news, promotions and surveys about Impulse 3D Planner and Impulse equipment.
- Compiling statistics and improving the platform with aggregated information.
You may refuse the additional purposes at any time, without affecting the service, by writing to sales@impulsefitness-planner.ai with the subject line “I do not want promotions”.
4. Who we share your data with
Transfers
| Recipient | Purpose |
|---|---|
| Authorized Impulse distributor whose link the prospect used, or to whom Impulse México assigns the project | To contact the prospect, review their design and send them a quote. This transfer is necessary to fulfill what the prospect requests when submitting their design. |
| Competent authorities | When required by law or upon a duly substantiated request. |
Data processors (providers that process data on behalf of Impulse México)
| Provider | Service |
|---|---|
| Vixionere, S.A.P.I. de C.V. (Mexico) | Development, operation and technical support of the platform |
| Supabase | Database, accounts and files |
| Netlify | Hosting of the website and the platform |
| Stripe | Card payment processing |
| Resend | Sending platform emails |
| Anthropic | AI models for the copilot and the assistants |
| Sign-in with Google, Google Maps searches, email and website analytics | |
| CFDI certification provider authorized by the SAT | Issuance and stamping of CFDI |
Several of these providers have servers outside Mexico, mainly in the United States. We require them to maintain confidentiality and security measures, and to use the data only to provide their service.
5. ARCO rights (Access, Rectification, Cancellation and Opposition) and other rights
You can access your data, rectify or update it, cancel it or object to its processing, object to automated processing that significantly affects your rights, and revoke your consent.
Send your request to sales@impulsefitness-planner.ai including:
- your name and an email address where we can reply to you;
- an official ID or, if you are acting on behalf of another person, the document that evidences such representation;
- a clear description of the data and of the right you wish to exercise;
- any information that helps locate the data, such as your account email.
We will respond within a maximum of 20 business days and, if the request is granted, we will carry it out within the following 15 business days. You can correct much of your data yourself from your account.
If your data has reached a distributor, you can also contact that distributor directly, because it is the data controller for the data in its CRM.
6. How to limit use or disclosure
In addition to the above, you can ask us to add you to our exclusion list so that you do not receive promotions, by writing to sales@impulsefitness-planner.ai. You can also register with PROFECO's Public Registry to Avoid Advertising (Registro Público para Evitar Publicidad).
7. Cookies and browser storage
For the platform to work, it stores the design in progress, your language and unit preferences, and your account session in your browser. The website may use analytics tools, such as Google Analytics, that record in aggregate form how it is used. You can delete or block cookies and local storage in your browser settings; if you do, some features may stop working.
8. How long we keep data
- While the account is active.
- When a subscription ends or is suspended for non-payment: 7 calendar days for the distributor to download its information and 60 calendar days of retention; after that, the data is deleted.
- Tax and payment information, for the periods required by tax laws.
- Access requests that are not approved, for up to 12 months.
9. Security
We use encrypted connections, role-based permissions enforced in the database, separation of each distributor's information, and restricted access for staff. Floor plans used for tracing are processed in the browser; only the outline is stored.
10. Changes to this notice
Changes are published on this page with their update date. If they are significant, we also notify active account holders by email.
11. Authority
If you believe that your right to the protection of personal data has been violated, you may bring the matter before the Secretaría Anticorrupción y Buen Gobierno (Ministry of Anti-Corruption and Good Governance), the competent authority on this matter.